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Cloud PBX
You will always stay available for your customers! Cloud PBX will play a voice greeting with each call, distribute it to an available employee, make a call recording and much more. No more missed calls!
What is Cloud PBX?
This is the most advanced way to organize telephony in your company. It is the perfect choice both for a company with 3 employees and with 50. Do you know how many calls your company misses? How much profit do you lose because of this? CPBX will make sure that each customer gets through to your employees, and if not, you will find out about it and call them back. You will always fully control your phone sales.
Key features
All the Cloud PBX functionality is available from a simple personal account.
It is as easy to manage as a Facebook page.
It is as easy to manage as a Facebook page.
-
Multi-channel numbersNo matter how many customers call you, their calls will always be accepted by Cloud PBX. -
Voice greetingCloud PBX will play a pre-recorded audio file, which will make your company look more professional and serious. -
Call distributionThe cloud PBX will determine which employee is available and direct the call to him. -
Call recordingControlling calls disciplines employees and makes them communicate with customers more effectively. -
StatisticsHow many calls did each employee make? What is their duration?
Monitor all company calls. -
Missed call controlFor each missed call, you will receive a notification by email or Telegram so that you can quickly call back.
What does a personal account look like?
Easy-to-use mobile app
You can view the call log, listen to call recordings and set up Cloud PBX right in your smartphone.
Integration with CRM
Cloud PBX is integrated with all the largest CRM systems in Australia
Plans for Cloud PBX
Connection is free. You pay only for the employees whose services you use and the functionality you need.
Request a free demo version of the product.
Plans for Cloud PBX
Connection is free. You pay only for the employees whose services you use and the functionality you need. Request a free demo version of the product.
Classic
$24/month*
4 employees + 2 numbers (standard)
Calls are paid separately.
Additional user - $6/month
Additional number - $2/month
Basic functionality included
Call recording - $18/month
Integration with CRM - $18/month
Statistics - $18/month
Call Centre - $18/month
*All prices above is shown in AUD, ex. GST
Classic Unlimited
$59/month*
4 employees + 2 numbers (standard)
Calls are included.
Additional user - $6/month
Additional number - $2/month
Basic functionality included
Call recording - $18/month
Integration with CRM - $18/month
Statistics - $18/month
Call Centre - $18/month
*All prices above is shown in AUD, ex. GST
Corporate
$248/month*
12 employees + 10 numbers (standard)
Calls are included
Additional user - $4,5/month
Additional number - $1/month
Basic functionality included
Call recording - included
Integration with CRM - included
Statistics - included
Call Centre - included
*All prices above is shown in AUD, ex. GST
$248
$59
$24
Price in AUD, per month ex.GST
$9
$9
$9
Microsoft Teams, per user, per month
BYO Provider, per month
$18
$18
$18
Call Centre module, per month
$18
Included
$18
$18
Included
$18
Statistics module, per month
$18
Included
$18
CRM Integration, per month
Recordings Storage, per month
$18
Included
$18
Extra options in AUD, ex.GST
10
2
2
Australian Numbers (DID) Included
$7,5
$7,5
$7,5
Australian Mobile (614DID) Number
$2
$2
$1
Australian Numbers (DID) Additional, per month
1 Included
$9
$9
Australian 1300 Number, per month
9 cents
Included
Included
Australian Local/National Calls, per call
Included
Included
10 cents
Australian Mobile Calls, per minute
$35
$35
—
Additional Unlimited Line, per line, per month
4
4
12
Users Incuded
28 cents
Included
Included
Australian 1300 Calls, per call
Free
Free
Free
Australian 1800 Calls
Full CIS (Critical Information Summary)
$6
$6
$4,50
Additional User, per month
4
1
—
Unlimited Australian Calls, Lines Included
Corporate
Classic — Unlimited
Classic
If you accept calls to mobile or landline numbers without Cloud PBX, then you face the following disadvantages:
- Calls go to only one manager only, while another employee is ready to answer them. Customers might lose their temper if they wait for too long. CPBX will redirect the call to the second employee.
- You might have 1 or 2 simultaneous calls on your number. In case of another call, the customer will hear a busy signal, and you will never know about it to call back. CPBX will receive all calls, play a melody and direct the call to an available employee. In case of a missed call you will receive a notification about it and will be able to call back.
- Most likely, your telephony is only available from your office. With Cloud PBX you can work from anywhere in Australia. This is especially true under present-day conditions, when remote work has become very common.
- You don't have control over call statistics and you don't record them. CPBX records all calls, which disciplines employees, allows you to analyze conflict situations and train new employees. CPBX shows all the statistics of calls to the company, and also details it for each employee, showing both the best and the most inefficient managers.
- You don't have integration with your CRM, and you're not as effective as you could be. CPBX is integrated with all popular CRMs in Australia.
We offer the most cost-efficient calls in Australia. Contact our managers for details.
Yes, you can buy from us multi-channel numbers of all major cities of Australia. You can also connect other operator numbers to our CPBX.
There a lots of ways!
- On a desk telephone (to IP phones or analog phones via a VoIP gateway).
- On our Communicator (softphone), it is a special free application for a computer that replaces a desk telephone.
- Forward calls to mobile numbers of your employees.
CPBX is a cloud service, so we will enable the service for you within 1 business day.
Of course! Just call us and we will not only set up telephony in your company, but also suggest the best solutions to improve the efficiency of your company.
Knowledge base
Here you will find a large amount of helpful information on services, answers to frequently asked questions and contact details for support
Contact us
Fax
Customer Service team
8 am - 8pm AEST, Monday to Friday,
9am - 5pm Saturday
8 am - 8pm AEST, Monday to Friday,
9am - 5pm Saturday